SHIPMENT PROCESSING TIME

All orders are processed within 2 business days. 

 

Shipments will not occur on weekends or holidays. If for any reason there is a delay or if we are experiencing a high volume of orders, you will be contacted by email.

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Please reference individual products for current shipping lead times. Please note if an item is out of stock, more will be ordered to be printed and these will ship in approximately 5 business days, pending production.

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SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

 

UK Standard Shipping is automatically calculated at checkout. Greeting Card shipping starts at £2.00 and Print shipping starts at £2.50. FREE UK DELIVERY when you spend £30 or more.

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Local Delivery - this option applies to Party Goods only and covers Northern Ireland. Your shipping fee will be calculated according to your distance from Holywood and this will be clarified during the enquiry process.

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International Shipping is available. Greeting Card shipping starts at £3 and Print shipping starts at £4.50. Price varies according to shipping destination and product type.

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SHIPMENT CONFIRMATION & ORDER TRACKING

Your purchase will be sent to the address provided at checkout. Please make sure that this address is correct before submitting your order. You will receive a notification when your order has shipped, along with tracking information for each shipment for larger orders.

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CUSTOMS, DUTIES & TAXES

Customers are responsible for any fees, taxes, and duties associated with purchasing and shipping to their respective countries. Please keep in mind that international orders can take up to 3 weeks to arrive.

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DAMAGES

Holywood Design is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.